KYC and Anti-Money-Laundering Policy — Ticgetz Gold

You can start without full KYC, up to the yearly purchase limit shown in the app. We ask for KYC once you would cross that limit, before certain redemptions, and whenever we or Augmont reasonably need it. Separately, income-tax law requires your PAN for purchases of bullion or jewellery of ₹2 lakh or more.

Your PAN, name, date of birth and address, a copy of your PAN card and, where required, further identity documents. Our Privacy Policy explains how this information is handled, including the optional AI reading of your PAN card.

We accept digital payments through our payment aggregator only, and never cash. Sale proceeds are paid only to the bank account you have registered and verified.

We verify the information you give us and watch for activity that looks unusual, including attempts to split transactions, use other people's accounts or exploit gifts and rewards. To protect your account, sensitive actions such as selling, redeeming or adding a bank account need extra confirmation by biometric or MPIN.

Where KYC is incomplete, documents appear inauthentic, or we reasonably suspect a breach of the law, we may decline, limit or hold a transaction, suspend the account, and ask for more information. We may report to the authorities where the law requires it, including under the Prevention of Money-Laundering Act, 2002, and the law may prevent us from telling you that we have done so. Your title to metal already allocated to you is not affected by a suspension as such, but dealing in it may be restricted while the matter is resolved or if an authority so directs.

We keep KYC and transaction records for the periods stated in our Privacy Policy, including after your account closes.

For questions about KYC, contact us at care@ticgetz.com.

RGB Net Productions (Sole Proprietorship) Bengaluru, Karnataka, India Email: care@ticgetz.com Phone: +91 82964 08498 Effective Date: 3 November 2026 Last updated: 3 November 2026